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New York Cremation Services

Theresa handled my husbands cremation service back in 2020 during the height of COVID. I remember her being very kind, professional and extremely efficient. Fast forward to more than 4 years now, I needed some important documents from the funeral home for my lawyer, so I called. She picked up the call very timely and after introducing myself, she told me she remembered me and asked me how I was doing. I felt her sincerity and genuine empathy and I am very thankful for her for all that she has done for me. I told her what I needed and she told me to give her an hour, not a day or some vague timeframe, an hour AND the amazing thing is & she emailed me the documents within 20 minutes!!! The world needs more kind souls like Theresa. THANK YOU VERY MUCH, Theresa!

Highly recommend! Theresa was polite, respectful, and had a soothing way about her from my first phone call when I was shopping around. She was understanding and made me feel welcome to come back. She was prompt with her responses and patient with us as we had decisions to make. She was the lowest cost in the area with highest quality service. I liked how she included everything in her price. She was caring and honest.

I would recommend Century Direct Funeral Home Services again and again due to Theresa Ventimiglia. She is the real deal. Genuinely compassionate. Very adept and intelligent. I would not be surprised if she was the valedictorian of her class. One of the things I most appreciated about Theresa was her excellent communication skills. She explained things so well. Very thorough. The details meant a lot! I found her to be such a comfort and a calm to the storm of my emotions and feeling overwhelmed at the sudden loss of my father. My father was living in NY, and I had to go back to Virginia where I live. Due to Covid-19 and to avoid exposure meeting her at the funeral home, Theresa said she could instead meet me at my hotel (45 minutes away guesstimate), to handle the paper work. She did and was very prompt. She explained she would always answer my calls and if she did not immediately, she was likely with another client and would call me back when she was able. She gets an A+ for always ge

They allowed me to throw a dog in with my wife at no extra charge!!

I lost my Mother about seven years ago and called Crestwood Company. Peter the owner answered the phone directly. One can imagine the mental state you go into when you lose a loved one. When you hear someone on the other side of the line just say five simple words "We got it from here." And they show up so quickly and prepared. Your mind and emotions have an immediate sense of support. You can take a sigh of relief and know you're not alone, you have a team of support behind you. The rest of the arrangements went on easy and without any problem. Why do I tell you this short story? because I recently lost my father. Without hesitation Crestwood was my first phone call.

If Cremation is the choice that your loved one has chosen or has become your choice, Crestwood Direct Cremation is the place to go. The owner Peter De Luca and staff could not have made it more SIMPLE. What ever we spoke of in making these arrangements was EXACTLY what we received. The cremation was VERY affordable and was the TRUE price in which we were quoted. I highly recommend Crestwood Direct Cremation!