US Cremation Society

Very professional

US Cremation (USC) was reasonably priced & great to work with on signing contract in 2023. Upon death in 2025, had great responsiveness ( I spoke w/people during a weekend!), Everyone I dealt with was very kind and compassionate. They completed "almost" everything per contract, but they failed to provide URN we paid for & sent remains in a box to deceased's son (who was very disturbed since no URN). Big fail, but USC provided refund. We had to buy URN from local funeral home (Macken- they are AWESOME!) for 3X cost originally paid to US Cremation since we had military internment scheduled for specific date/time. We were happy to pay whatever cost because funeral home had URN available immediately & they transferred ashes to URN (outside of son's sight) & it was great work-around. We also thought all paperwork between US Cremation & VA Cemetery would be seamless, but were required to intercede & get specific documents signed & to VA Cemetery before internment.....very stressful & s

They did a good job and the rates were reasonable.