Westside Cremation & Burial Services

Edit update 2: Brother-in-law had unfortunate need of using their services and they were phenomenal... While my original complaint stands, don't want to dettact someone from using them so bumping to 5* EDIT: Based on Westside's response, specifically about actions they will take in the future, and my as noted earlier very positive experiences, I am going from 2* to 3*. And yes, Ryan's comment was accurate, that when I spoke with him I was more accepting of their mistake. This was after my phone call with SSA, where I was told I could swing by SSA office to correct the issue. Upon doing that (post chat with Ryan), CE to find out no, have to schedule an appointment with SSA, and bring a bunch of paperwork in - making the whole process far more complex than I was expecting. It's also post finding out that my late father's snap benefits were revoked 1-month early, resulting in monetary loss (not much, but still loss). I believe Ryan with Westside only filed with SSA, but that seemingly t

Dealing with the passing of a loved one is obviously very difficult and Ryan and Westside were absolutely terrific in communicating, setting expectations and following thru with great communication and compassion. 100 percent recommended

The staff took care of us very well. We had questions they had answers. Our mom was prepared beautifully. We could not ask for a better service for her.