I lost the love of my life Ella, 5 days ago while I was holding her at 15 years old. I called around and pet pilgrimage was the only one who answered their 24/7 phone. They were at my house within an hour (I live pretty far from them) in their van. I loved that they came to pick her up as I was in no condition to drive. They also gave me a bag with her hair clippings (which they we're thoughtful enough to get both her black and white hair! I didnt even think to do that) the way they packaged it there is no mistaking that was her hair. They also gave me a paw print. I ordered my own urn so i didnt get one through them but when I picked her up she was in a nice little magnetic box with a place for a photo. I hope to never have to use them again but as I am a dog owner I know I will and I know I can trust them with my baby.
They were fantastic. Very caring,thoughtful and made follow up calls and treated our baby with love and respect. Highly recommend if you unfortunately need their services.
They made a very difficult time easier for us and we are appreciative. Everyone was very nice and supportive.
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