Rich & Thompson Funeral & Cremation Services

Chris Rhodes was nothing but responsive, kind and helpful with our family. My loved one had arranged with Rich & Thompson 20 years ago, and since her life had changed so drastically, we moved her from Burlington. Still within an acceptable radius, I spoke with Chris when she was still alive, but we knew the time was near. He was thorough in his explanation of services and what the processes were. When she passed mere hours after speaking with him, he took full responsibility for her and contacted me with every update. He was never too busy to take my call, or arrange a time to call me back. Chris made our experience non stressful, and we will always be grateful for his kindness and attentiveness to us.

I had a very positive experience with the team at Rich & Thompson. They treated me with kindness and compassion and guided me through everything during a difficult time.

Mom was almost 96 and over a year of declining and deteriorating health she passed. Rich and Thompson's staff took the kindest most professional care of mom and our family through the funeral process. I was anxious for the grand kids and great grandkids to see their grandma in her casket, but with our everlasting gratitude, she looked like the sweet and loving grandma they had and would always remember. They just did a remarkable job and made us feel "at home" from the visitation to the burial. Thank you Roy, Chris, Brandi and the whole staff for showing us love and grace as we said goodbye to the matriarch of our family. May God Bless you all. Family of Kathleen Wade