Potomac Valley Cremation Center

Potomac Valley Cremation Center exemplified professionalism and compassion in an emotionally-driven moment in our family's lives. They thoughtfully answered any questions that we had and made sure we were comfortable with every decision that was made.

After losing my son in June, who died in another state that I have no resources in, this crematory was the only one I called that actually answered their phone! The woman I spoke to was very nice and walked me through the process. I was waiting for family to fly/drive to Baltimore with me and she was very accommodating for a Friday afternoon and telling me to take my time. Once we arrived the staff were very kind and again said to take our time saying goodbye. They had said they'd fix him up for us but since they are not a funeral home it won't be like we are used to. I didn't have high expectations of his appearance or the place in general since they warned me it's in an industrial park. Once they walked us into the room, and I saw my son laying in a makeshift casket, he looked much better than I expected, they cleaned him up, did his hair and posed him as if it were a funeral home. The room was actually very peaceful with a large sitting area and tissues. I think there was soft music

Excellent care and speedy service