Our moms services through Neptune were completely smooth, taking pressure off the family during a very difficult time. Everything was organized, making it easy for us to navigate. They were very responsive and informative, and very caring through the entire process.
I wasn't there when Neptune came to get my husband, so I can't comment on their treatment of him, but the subsequent handling went very well. Everything was clear, handled in a timely matter and the staff was respectful and compassionate. We were happy with the options we chose and with the price. When my time comes, I too will be taken care of by Neptune
The staff were very professional, extremely nice and caring. Under difficult circumstances, their kindness eased our family's sorrow.
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