My fiancοΏ½es parents marker was knocked over in December. We have been trying to get it taken care of since February but were unsuccessful. We went to rose hill in person yesterday and spoke to a gentleman who relayed everything to Debbie, and it was fixed yesterday. She was very helpful and apologized for it taking so long, as she didn't know about it until yesterday. I also expressed concern about the grass on my grandparents grave because it was quite high. It was also taken care of when we went to visit today. I believe they have been short on staff but Debbie made sure it was taken care of and I truly believe she is doing her best to make sure things are taken care of.
Aye, where to begin? First, on December 13, 2023 a funeral took place and the folks who did the burial knocked over my parents headstone. Here it is, April 30, 2024 and guess what is still laying on the ground. After several attempts through on site visits and phone calls, (also to Rose Hill) it is still being neglected. So, after admitting that they are the ones responsible for getting it taken care of and not doing it, I see no other choice than to take legal action.
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