Heaven's Gate Pet Memorial Center
Details updated August 2026
These three words are the most confusing part of pet cremation, and providers do not all use them the same way. Confirm which one you are buying before you agree to it.
Communal (also called group)
Several pets are cremated together and the ashes are not separated afterwards. You do not get ashes back. This is normally the lowest-cost option.
Private
Your pet is the only animal in the chamber. Ashes are returned to you. This is normally the highest-cost option.
Individual (also called partitioned or segregated)
More than one pet is in the chamber at the same time, kept apart by trays or dividers. Ashes are returned, but because the animals share the chamber a small amount of mixing is possible. This is the term that varies most between providers — some use “individual” to mean exactly what others mean by private.
The question that settles it: how many animals are in the chamber at the same time as my pet? Ask Heaven's Gate Pet Memorial Center that directly rather than relying on the name of the package.
Pet cremation is usually priced in weight bands rather than as a single flat fee. Providers set a few bands — commonly a small, a medium and a large — and the price steps up at each one. A cat and a large dog will not cost the same.
Two other things move the figure:
- Private normally costs more than individual, which normally costs more than communal.
- Urn, engraving, paw print, fur clipping and collection from a veterinary practice are often separate line items rather than part of the base price.
We do not hold weight bands or package prices for Heaven's Gate Pet Memorial Center. Ask for the band that matches your pet’s weight and for the total including every add-on, so the figure you are quoted is the figure you pay.
With communal cremation, ashes are not returned at all. With private or individual cremation, return times across the industry generally run from a few days to around two weeks, depending on the provider’s schedule and on whether your pet is being collected from a veterinary practice first.
Ask Heaven's Gate Pet Memorial Center for a specific date, how you will be told the ashes are ready, and whether they come back to you directly, go to your vet for collection, or are shipped.
Many pet crematories collect directly from vets, and if your pet died at a practice the vet will often arrange it for you. That is convenient, but it means the choice of crematory can be made without you.
- If your vet is arranging it, ask which crematory they use — it may not be this one.
- Ask whether collection is included in the price or charged separately.
- Ask whether you can bring your pet in yourself, if you would rather.
Ink paw prints, clay paw impressions, fur clippings, engraved urns and memorial jewelry are commonly offered. Some providers include one keepsake in the base price and charge for the rest; others charge for all of them.
If you want a paw print or a fur clipping, say so before the cremation. They cannot be taken afterwards.
Ask Heaven's Gate Pet Memorial Center which keepsakes are included and which are extra, and get the answer in writing.
The FTC Funeral Rule is the regulation that gives families price protections when they arrange a funeral. It does not apply to pets. The Rule (16 CFR Part 453) defines cremation as a heating process that incinerates human remains, and defines funeral services as the care and preparation of deceased human bodies. The words “pet” and “animal” do not appear in it.
For your pet, that means:
- There is no legal right to a General Price List — the itemized price sheet a funeral home has to hand you for human services.
- There is no requirement to give you itemized prices over the phone.
- There is no requirement to let you supply your own urn or container without a fee.
That does not mean a provider is behaving badly — plenty of pet crematories publish clear prices and hand over written quotes without being asked. It means the protections you may be expecting are not automatic here, so ask for them directly.
- How many animals are in the chamber at the same time as my pet?
- Will I get my pet’s ashes back, and how do you identify my pet through the process?
- What is the total price for my pet’s weight, including urn, keepsakes and collection?
- What date will the ashes be ready, and how will you let me know?
- Is the cremation done at your own facility, or sent to another company?
- Can I witness the cremation, or visit the facility?
- Can I have all of that in writing before I agree?
They were very friendly and handled everything great while we were dealing with a sad situation. She was picked up and received the ashes back very fast and the box was very pretty
Last week my beloved AMAZING Bengal 4-legged human cat Zeus passed away. I didn't want to bury him in case I ever moved or whatever but the thought of his beautiful body being put into an oven just terrified me. Well, because I wanted him to be forever by my side (like he was supposed to be), I chose cremation and Heaven's Gate. I am so glad I did. They were kind and had so MANY different ways to remember him (urns, boxes, name plates, paw prints, etc) that the whole process made me feel more comfortable. And their prices were VERY reasonable for everything I chose. And the way they "package" everything to bring him home was VERY nice. Zeus was only away from me a few days (at Heaven's Gate) and he's now home with me FOREVER. THANK YOU Heaven's Gate Pet Memorial Center for making a stressful, overwhelming, sad situation not so bad. I highly recommend them and if I could give 10 out of 5 stars I would.
I cant express enough how truly grateful I am for the kindness and compassion Ive received from the staff at Heavens Gate. Brian was there for both when I brought my cat in and when I was able to take her home. The grief of loosing a pet is so difficult& I am still trying to cope and process such heartache. But as Ive stated, the kindness and compassion Ive received when I was certainly not at my best truly made things that much more meaningful and special for me. The presentation alone when picking my cat up was enough to make me cry, as it was so meaningful& I cannot recommend this business enough for anyone who has to use their services. Thank you Heavens Gate for taking care of my sweet girl, Daisy.
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Heaven's Gate Pet Memorial Center has not published pet cremation prices with us.
Expect the quote to depend on your pet’s weight band, on whether you choose communal, individual or private cremation, and on any urn, keepsakes or collection from your vet.
Ask for the total in writing. Pets are not covered by the FTC Funeral Rule, so an itemized price list is not something you are entitled to by law.
Request a Free Quote
Not every provider listed in Wheatland handles pets, so calling Heaven's Gate Pet Memorial Center directly is usually the quickest answer.