Cremation Society of Virginia

CSV, and Mr. Preston in particular, provided superlative expertise and gentle, caring attention at a time of such trauma when one loses a loved one. They have my highest personal recommendation. 5 stars seems terribly inadequate.

The service, compassion and care given at CSV was outstanding, especially from Chris Gilbert. He went above and beyond to ensure that my family and I were comfortable and my father's remains treated with respect and compassion. He was always available for questions, and worked with me to swap the urn we initially selected for a different one when we weren't satisfied with the quality. Not only was the pricing for the cremation services much more reasonable than other places, but the level of warm care, compassion and empathy shown from the staff at CSV was many levels above the coldness and transactional Power Point presentation that I experienced at another funeral home. CSV even includes paperwork explaining where to send death certificates, and resources for families on how to deal with grief. The viewing room at CSV is warm and cozy, and was the perfect intimate setting to spend some last moments with my father. CSV exemplified putting families first, and I can't speak highly enoug

The customer service at CSV was outstanding. We worked with Chris Gilbert who was kind, compassionate, and paid close attention to detail. He always made himself available when we had questions. I highly recommend using CSV and Chris.