Both Jesse and Tammy were compassionate and kind throughout all the steps in planning my daughter's funeral and cremation. They were very accommodating, especially since we had divorced parents and the situation was a bit complicated. They were understanding and sympathetic. The service was nice, although the place is older and didn't have water during the service. If those are things you want, I would suggest bringing them yourself, as the cost is less than other funeral homes.
I have to say even through all the crap I had to deal with, with some family members Aaron's was absolutely amazing. Worked hand in hand with me and my mom when my dad passed away. Super easy to work with. Just made everything so easy, which was nice. Everyone who works there are incredible humans!! Thank you all for making the rough time in our lives so much easier!!
My mother just recently passed away. There was a misunderstanding with the pre-planned funeral paperwork being poorly setup a few years ago and it seemed like the person we talked to initially about the complaint didnt care. We had some confusion at first, but their management was really nice and helped correct the scenario. Mistakes happen and they restored our trust. Thank you for listening to us and understanding how we felt during a difficult time.
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