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Faithful Companion

4.9(41 reviews)
Contact & Location
105 International Dr, Morrisville, NC 27560
Communal, individual, private: the difference that decides whether ashes come back

These three words are the most confusing part of pet cremation, and providers do not all use them the same way. Confirm which one you are buying before you agree to it.

Communal (also called group)

Several pets are cremated together and the ashes are not separated afterwards. You do not get ashes back. This is normally the lowest-cost option.

Private

Your pet is the only animal in the chamber. Ashes are returned to you. This is normally the highest-cost option.

Individual (also called partitioned or segregated)

More than one pet is in the chamber at the same time, kept apart by trays or dividers. Ashes are returned, but because the animals share the chamber a small amount of mixing is possible. This is the term that varies most between providers — some use “individual” to mean exactly what others mean by private.

The question that settles it: how many animals are in the chamber at the same time as my pet? Ask Faithful Companion that directly rather than relying on the name of the package.

A fuller comparison of communal and private pet cremation →

What drives the price

Pet cremation is usually priced in weight bands rather than as a single flat fee. Providers set a few bands — commonly a small, a medium and a large — and the price steps up at each one. A cat and a large dog will not cost the same.

Two other things move the figure:

  • Private normally costs more than individual, which normally costs more than communal.
  • Urn, engraving, paw print, fur clipping and collection from a veterinary practice are often separate line items rather than part of the base price.

We do not hold weight bands or package prices for Faithful Companion. Ask for the band that matches your pet’s weight and for the total including every add-on, so the figure you are quoted is the figure you pay.

When ashes are returned

With communal cremation, ashes are not returned at all. With private or individual cremation, return times across the industry generally run from a few days to around two weeks, depending on the provider’s schedule and on whether your pet is being collected from a veterinary practice first.

Ask Faithful Companion for a specific date, how you will be told the ashes are ready, and whether they come back to you directly, go to your vet for collection, or are shipped.

Collection from a veterinary practice

Many pet crematories collect directly from vets, and if your pet died at a practice the vet will often arrange it for you. That is convenient, but it means the choice of crematory can be made without you.

  • If your vet is arranging it, ask which crematory they use — it may not be this one.
  • Ask whether collection is included in the price or charged separately.
  • Ask whether you can bring your pet in yourself, if you would rather.
Paw prints, clay impressions and fur clippings

Ink paw prints, clay paw impressions, fur clippings, engraved urns and memorial jewelry are commonly offered. Some providers include one keepsake in the base price and charge for the rest; others charge for all of them.

If you want a paw print or a fur clipping, say so before the cremation. They cannot be taken afterwards.

Ask Faithful Companion which keepsakes are included and which are extra, and get the answer in writing.

Pets are not covered by the FTC Funeral Rule

The FTC Funeral Rule is the regulation that gives families price protections when they arrange a funeral. It does not apply to pets. The Rule (16 CFR Part 453) defines cremation as a heating process that incinerates human remains, and defines funeral services as the care and preparation of deceased human bodies. The words “pet” and “animal” do not appear in it.

For your pet, that means:

  • There is no legal right to a General Price List — the itemized price sheet a funeral home has to hand you for human services.
  • There is no requirement to give you itemized prices over the phone.
  • There is no requirement to let you supply your own urn or container without a fee.

That does not mean a provider is behaving badly — plenty of pet crematories publish clear prices and hand over written quotes without being asked. It means the protections you may be expecting are not automatic here, so ask for them directly.

What to ask before you agree
  • How many animals are in the chamber at the same time as my pet?
  • Will I get my pet’s ashes back, and how do you identify my pet through the process?
  • What is the total price for my pet’s weight, including urn, keepsakes and collection?
  • What date will the ashes be ready, and how will you let me know?
  • Is the cremation done at your own facility, or sent to another company?
  • Can I witness the cremation, or visit the facility?
  • Can I have all of that in writing before I agree?
Customer Reviews— 4.9 ★ (41 total)
Google Reviewer

I worked in veterinary medicine for 13 years (retired from veterinary oncology when I got pregnant this year)& I remember meeting a rep from Faithful Companion when they first came to Raleigh while I worked at a GP in Durham. From that moment I absolutely believed in what they stood for in afterlife care (so much so, I told our doctor that when Samp ever passed even if we didnt use them as a hospital, I was definitely going to have them take care of my baby). We said goodbye to my soul dog Monday afternoon after 12 amazing years and while it was the hardest day ever, I immediately knew I wanted Faithful Companion to be his final care givers (and fortunately for me theyve partnered with my old GP who helped him cross the rainbow bridge). Professionally and personally I will always, always support and recommend this company. Thank you for everything you do to change the afterlife care of our precious friends to be such a wholesome and kind piece of a very sad time. With love, Sampson

Google Reviewer

Very respectful for our senior pup. We had him back in a timely turnaround. Urn was perfectly engraved with his name along with the special clay > print.

Google Reviewer

We all do not want to say goodbye to our faithful friends; they are our beloved family members. They are there with us every day and greet us with excitement every single time, even if theyre having a bad dayI mean, humans dont even do that. We had to say goodbye, for now, to our beloved Sasha of over 13 years. She was such a beautiful, loyal, caring, docile, gentle girl. I could go on and on; she was just so precious to us. After saying goodbye, as you know, it is not easy at all. We had her cremated and were told she was ready for us to come get her. As sad as that moment was, it was nice to get her home. The presentation and the packaging of our beloved family member was so niceevery detail, down to the bag she was in, the paw-printed cellophane her paw print was in, and the sticker that closed it with her name. There was also a sympathy card, grief support guide, Rainbow Bridge bookmark, and a pamphlet. The support guide was just so thoughtful, and it really captured how our

Compare with Other Providers

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Pricing

Faithful Companion has not published pet cremation prices with us.

Expect the quote to depend on your pet’s weight band, on whether you choose communal, individual or private cremation, and on any urn, keepsakes or collection from your vet.

Ask for the total in writing. Pets are not covered by the FTC Funeral Rule, so an itemized price list is not something you are entitled to by law.

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Frequently Asked Questions About Faithful Companion

How much does pet cremation cost at Faithful Companion?

Faithful Companion has not published a pet cremation price with us, so this page does not list one. Call +1 919-618-4449 and ask for the total price in writing before you agree to anything.

How is Faithful Companion rated?

Faithful Companion is rated 4.9 out of 5 from 41 reviews. That rating and review count come from the provider’s public Google listing, not from Local Cremation Guide. A rating says nothing about price, so compare quotes as well as reviews.

Where is Faithful Companion located?

Faithful Companion is at 105 International Dr, Morrisville, NC 27560, and we list them under Morrisville, North Carolina. Pet crematories often collect from veterinary practices in surrounding towns as well, but coverage and any collection fee vary — ask Faithful Companion whether they cover your area and whether collection is included in the price.

How do I get an itemized quote from Faithful Companion?

Call Faithful Companion at +1 919-618-4449 and ask for the total in writing — the weight band for your pet, whether the cremation is communal, individual or private, and any urn, keepsake or collection fee. Pets are not covered by the FTC Funeral Rule, so an itemized price list is not something you are entitled to by law. You have to ask for it.

Is this listing verified by Faithful Companion?

No. This listing was compiled from public sources and has not been claimed by Faithful Companion, so we cannot confirm the details with the business. Treat the prices and contact details on this page as a starting point and confirm them directly.

Prices, ratings and contact details on this page come from the listing we hold for Faithful Companion and are refreshed periodically — confirm anything you are relying on directly with the provider.