Mississippi Valley Cremation made the planning so easy-to-use. Then when the time came for thier service, everything went smoothly. Planning ahead took such a load off of us at such a traumatic time.
Compassionate, empathetic, patient, and kind assistance during this difficult time. Couldn't have asked for a better experience. Very much helped navigate every step of the way. Recommend them for sure.
The process was smooth and timely. Jeff DeRoo did a fantastic job in communicating and arranging our final plans. I had a small issue with a receptionist. I needed assistance with my loved ones belongings and she was quite irritated I didnt have an appointment. I knew they had just arrived from the hospital and asked for assistance to retrieve them. She ultimately assisted but made it very clear I should set an appointment before a future visit.
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