Century Direct Funeral Home & Cremation Related Service, Inc.

Theresa handled my husbands cremation service back in 2020 during the height of COVID. I remember her being very kind, professional and extremely efficient. Fast forward to more than 4 years now, I needed some important documents from the funeral home for my lawyer, so I called. She picked up the call very timely and after introducing myself, she told me she remembered me and asked me how I was doing. I felt her sincerity and genuine empathy and I am very thankful for her for all that she has done for me. I told her what I needed and she told me to give her an hour, not a day or some vague timeframe, an hour AND the amazing thing is & she emailed me the documents within 20 minutes!!! The world needs more kind souls like Theresa. THANK YOU VERY MUCH, Theresa!

Highly recommend! Theresa was polite, respectful, and had a soothing way about her from my first phone call when I was shopping around. She was understanding and made me feel welcome to come back. She was prompt with her responses and patient with us as we had decisions to make. She was the lowest cost in the area with highest quality service. I liked how she included everything in her price. She was caring and honest.

I would recommend Century Direct Funeral Home Services again and again due to Theresa Ventimiglia. She is the real deal. Genuinely compassionate. Very adept and intelligent. I would not be surprised if she was the valedictorian of her class. One of the things I most appreciated about Theresa was her excellent communication skills. She explained things so well. Very thorough. The details meant a lot! I found her to be such a comfort and a calm to the storm of my emotions and feeling overwhelmed at the sudden loss of my father. My father was living in NY, and I had to go back to Virginia where I live. Due to Covid-19 and to avoid exposure meeting her at the funeral home, Theresa said she could instead meet me at my hotel (45 minutes away guesstimate), to handle the paper work. She did and was very prompt. She explained she would always answer my calls and if she did not immediately, she was likely with another client and would call me back when she was able. She gets an A+ for always ge